No. Yes, it conveniently offers a business center, a banquet room, and conference facilities. No cooking or cleaning. See more questions & answers about this hotel from the Tripadvisor community. My husband's favorite was the Italian restaurant I loved Hunter restaurant and we also enjoyed the sports bar. There is a show each night at 9:15 p.m. which was a little late for our toddler he never made it to one of them. Top room amenities include a minibar, air conditioning, and a flat screen TV. There are more places to choose from in the Puerto Morelos area. Luxury regards Alfonso Lopez General Manager. Do these presidential, Hola, we are thinking of booking for July 2021. I am so glad that you speak so highly of our staff who take such pride in the high level of personalized service they deliver. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. Wonderful resort and accommodations. But not even a huge deal. We hope your ways will lead you back soon, and we could host you on many more inspiring yet relaxing stays. The accommodation consists of 4 storeys with 840 non-smoking rooms. Royalton Riviera Cancun is a modern luxury resort in the popular vacation destination of Cancun. Travelling during a global pandemic expect things to be different. I was totalling looking forward to going again, I rarely ever stay at a resort more than once and I travel alot. We have had a great pleasure reading your review. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. Taxes and fees that are shown are estimates only. The kids pool was super fun our kids enjoyed it the water seemed to be colder than the other pools but kids usually don't mind. No foam parties at the pool. The Royalton Riviera Hotel Rooms: Again, our first view was in the dark but the rooms are not unlike the photos you see on their website. Rooms are super clean. Are there any historical sites close to Royalton Riviera Cancun Resort & Spa? Taxes and fees that are shown are estimates only. Thank you for the compliments and recommendation about our resort and we look forward to the opportunity to serve you again soon. Yes, Royalton Riviera Cancun Resort & Spa offers an airport shuttle for guests. Hello, i booked my reservation for 2021 and I am trying to select a, ... Mario, room was perfect with large upper terrace with, ... variety, good beache with comfortable and available chair, clean pool bur crowded, we liked the swim out and, ... Alfonso: Diamond Club - el desayuno en Gormet Marche Benjamin y Dani: el Spa reception, So I was looking forward to staying at the Royalton and I wanted to book 7 nights however when I read reviews from other vacationers I noticed that this hotel had the habit of giving you a different, Dear drevajones Thank you for bringing your comments forward on Trip Advisor. They did have a hot tub that was actually hot when we were there. I specifically picked this Resort due to the family atmosphere and the kids Splash Park. Drinks were watered down, liquor wasn’t the real liquor. Featuring facials and massage treatments, Royalton Riviera Cancun (Adults Only) Venue is located 2.7 km from Petempich Bay. See 14,671 traveller reviews, 14,283 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We appreciate your recent visit in the hopes to welcome you again to have a taste of our Resort with better expectations. Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online. There was plenty of room to social distance if you wanted to. I had some issues one evening, could not get into my room went to the front 3 times. We are truly sorry for the unforeseen circumstances you had experienced during your stay contributing to less than the expected experience of your holiday. great place to be. Also, is. We traveled as a family of 4. Dear amritar624 It is wonderful to read that you and your partner enjoyed our Resort. All of the 840 Royalton Riviera Cancun luxurious rooms and suites offer exclusive DreamBed™, high thread count sheets, 24 hour concierge service, USB recharge and Bluetooth audio stations, complimentary Wi-Fi service, In-room safe, rain showers, satellite television, stocked mini-bar, 24 hour room service, and a balcony or terrace. It's also crowded in high season, despite the impressive number of features (11 pools is a lot, but so is 840 rooms). Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. As we aim to provide all of our guests with a unique experience, we are all delighted that you enjoyed your stay at Royalton Riviera Cancun so much. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating. Yes, dry cleaning and laundry service are offered to guests. Your kind words have been passed to them. Guests should bring some comfortable walking shoes, because it takes 15 to 20 minutes to get from one side of the resort to the other. Staff came in room for pest control and left dead bugs all over our bed and everywhere else in the room the the front desk was rude to me when I called to report it. We were thrilled to learn that you overall enjoyed your stay with us, especially due to our professional and helpful staff. and it is build the way that you are always outside. 12 - Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos, Luxury Presidential One Bedroom Suite Ocean View Rooftop Jacuzzi, Bathroom 13 - Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos, Luxury Chairman´s Two Bedroom Suite Ocean Front DC, Bathroom Pleasant staff! It’s right on a palm-backed beach that curves gently around a reef. Royalton Riviera Cancun Resort & Spa Features, Carretera Federal 307 Cancun-Playa del Carmen Km 332,15, SM31, MZ 03, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Upon your arrival, our team offered the best available option in order to fulfill your request. I totally understand that due the covid everything was not operating as normal, so if you are planning on going have an open mind and be nice to the staff, wouldn't hurt to bring some tip $ either. Royalton Riviera Cancun Resort & Spa: Horrible - See 14,451 traveler reviews, 13,620 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. What are some of the property amenities at Royalton Riviera Cancun Resort & Spa? Royalton Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Reservations for dining had to be made early in the morning, and there were only a few options. Please see our partners for more details. Located in breathtaking Caribbean destinations like Cancun, Punta Cana, and Jamaica, Royalton Luxury Resorts offers guests an All-In Luxury® experience which combines beautiful hotels and resorts with world-class amenities and services for the ultimate getaway in paradise. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. I have not need to restaurants in a year it was such a treat! Does Royalton Riviera Cancun Resort & Spa have an airport shuttle? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The hotel is set in a beach area of Puerto Morelos. Place was clean! Our reservations team will be glad to assist you with your. I appreciate the feedback regarding your experience. The all-inclusive Royalton Riviera Cancun Resort & Spa is a modern property in the popular vacation hotspot of Riviera Cancun. The Luxury Junior Suite accommodates up to five guests and has one king-size or two … This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Room: The showers in the room and we got a junior luxury Suite were amazing. Hotels near Royalton Riviera Cancun Resort & Spa, Puerto Morelos on Tripadvisor: Find 155,300 traveler reviews, 13,370 candid photos, and prices for 699 hotels near Royalton Riviera Cancun Resort & Spa in Puerto Morelos, Mexico. Nearby attractions include Xoximilco Cancun by Xcaret (3.7 miles), Piston Pueblo (3.2 miles), and The library (2.2 miles). Review collected in partnership with this hotel. Overall great experience with property and staff! Luxury Regards, Alfonso Lopez General Manager, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Pool, Royalton Riviera Cancun Resort & Spa Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Resorts, Puerto Morelos All Inclusive Beach Hotels, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, What rooms are the OverSized Rooftop Jacuzzi on the buildings closest to the beach? Great for families. Our guests will be captivated by pristine beaches, charming architecture, and a soothing tropical ambiance, all of which exude a taste of modern luxury and understated elegance. This is the version of our website addressed to speakers of English in the United States. It feels good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. Royalton CHIC Suites Cancun Resort & Spa is located right on the beautiful, white sand beaches of Cancun's hotel zone. Guests enjoy the family friendliness. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online The resort capacity is very low so we did not have to wait for dinners we got our six pm reservation every night! people said it was dirty and horrible. I hope it will not be too long before we have the privilege of welcoming you back again. Jetted tubs, free WiFi Boasting jetted bathtubs, the 840 guestrooms also offer free WiFi and free minibar items. I am sure your comments will be a very nice motivation for our staff to keep on working and for future travelers to try our destination. Other amenities include balconies, MP3 docks, and plasma TVs with cable channels. Does Royalton Riviera Cancun Resort & Spa offer any business services? All of our 1,183 luxurious rooms and suites offer our exclusive DreamBed™ Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting. thank you! Please see our partners for more details. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Everything you need to know about the Royalton Riviera Cancun Resort & Spa rooms … Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Response from General Manager, Director General at Royalton Riviera Cancun Resort & Spa. Had a great time because I was with great company! Luxury regards Alfonso Lopez General Manager. Trash. Opened in 2015, the Royalton feels exactly like the mega-resort it is. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Own or manage this property? Overall we made a lot of memories we had a great time like I said it took our mind off the world we are living in right now for 7 days:), This was my second time staying here, first time was Hideaway and it was fantastic. I read so many comments prior to going and was scared because. Claim your listing for free to respond to reviews, update your profile and much more. Lower your expectations if you think it’s upscale. Luxury Regards, Alfonso Lopez General Manager, Our group of 14 stayed at the resort from December 22nd-27th. I mean you could always find something to eat. 840 beautifully decorated luxury rooms and suites in various categories ; 11 pools and 1 children's splash park ; 9 specialty restaurants to please your palate ; 12 bars and 1 cafe to satisfy your every craving; Unlimited reservation-free dining; Sports Event Guarantee TM; Free Wi-Fi throughout the resort ; USB recharge stations ; Fitness Centre Can I just say I have never seen so many entitled disrespectful travellers in my life? We did not have to fight over beach chairs are lounge chairs at the pool like we did pre covid. I vacationed with my 17 year old this time, stayed on the family side. Not bad just different. Some hurricane damage. See photos and read reviews for the Royalton Riviera Cancun Resort & Spa rooms in Puerto Morelos, Mexico. Many travelers enjoy visiting Zona Arqueologica El Rey (9.7 miles). Luxury Regards Alfonso Lopez General Manager, Dear jxhafollari It was surely a pleasure to read your wonderful review. Families will love the enormous on-site splash park, supervised kids and teen clubs and non-motorized water … Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. more. Royalton Riviera Cancun Resort & Spa Features, Lock in the lowest price from these sites, ... that this hotel had the habit of giving you a different. Luxury Chairman´s Two Bedroom Suite Ocean Front DC We were able to get pretty pictures and the kids played in the nice sand. Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias. This sprawling resort’s got lots to keep you busy. Thank you again for your valued feedback and hope to be your host again in the not too distant future. Luxury Regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Rooms, Royalton Riviera Cancun Resort & Spa Pool, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos Adults Only All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano. I think the staff are working extremely hard to please people. But my husband and oldest child said the fire show was the best on Saturday night! You do have to wear a mask inside the restaurants and Buffet. It is different traveling during a pandemic. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Review collected in partnership with this hotel, Response from General Manager, General Manager at Royalton Riviera Cancun Resort & Spa. Prices are the average nightly price provided by our partners and may not include all taxes and fees. one of the swimming pools is warm which is important in january. We look forward to welcoming you back to Royalton Riviera Cancun. stuff is always wear mask. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. What are some restaurants close to Royalton Riviera Cancun Resort & Spa? Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. I would do it again just bring my own liquor next time. Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. they clean it constantly and very well. Yes, free parking is available to guests. people just kinda leave their garbage everywhere, the staff do their best to pick up after everyone. And if lounging on the beach 24/7 isn't your idea of the perfect vacay, the resorts location, right in the heart of the hotel zone, is perfect for exploring everything the area has to offer. Each Royalton Luxury Resort is set in an idyllic location of truly stunning natural beauty. Beach: Is it the prettiest beach I've been to? Overall great experience with property and staff! Which room amenities are available at Royalton Riviera Cancun Resort & Spa? Spotless and comfortable rooms, amazing spa, and beach all comments that we love to hear from guests when describing the Royalton experience. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, Hideaway at Royalton Riviera Cancun. View deals for Royalton Riviera Cancun Resort & Spa - All Inclusive, including fully refundable rates with free cancellation. Not enough staff for all the guests staying at the resorts. Food was okay they cut down on quality but still made the best! Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. Entertainment: it seemed like some of the fun things that used to do before covid-19 they can't do anymore. Bar services take awhile. No complaints. This is the version of our website addressed to speakers of English in the United States. Your comments are extremely important to us, as they motivate us to continue to improve our services. But it was our decision to do so and it did get my mind off the world for 7 days. Are any cleaning services offered at Royalton Riviera Cancun Resort & Spa? Which popular attractions are close to Royalton Riviera Cancun Resort & Spa? Our children will be 14yrs and 17yrs, are they allowed in all bars (except the Hideaway) including the sports bar. Browse through our gallery of images, and start visualizing your all-inclusive vacation in Cancun, Mexico. We are more than happy that you have enjoyed your trip to Royalton Riviera Cancun to its fullest! Prices are the average nightly price provided by our partners and may not include all taxes and fees. The swim-up rooms are connected with the main floor rooms. Dear montoyaashley Thank you for your comment. I would probably return in the future. I did enjoy the Indian it was fantastic. What food & drink options are available at Royalton Riviera Cancun Resort & Spa? No. I was a but disappointed that ZEN or the Caribbean restaurant was not open at all for the 7 days. Food is good and we have 24/7 room service that works fast. Guest rooms at Royalton Riviera Cancun are non-smoking, but there are designated smoking areas, including on balconies, on the beach and by the pool. This new-generation all-inclusive hotel offers discerning travelers a family-friendly vacation experience, where guests of all ages are captivated from morning to night. under the stars at the exclusive Level 18 – Rooftop Cabana Lounge. Thank you, Good day! All of our 840 luxurious rooms and suites offer: Exclusive DreamBed™ with high thread count sheets Unlimited free resort-wide WiFi for all your devices Food: We actually enjoyed the food. We recommend calling ahead to confirm details. Dear rie71997 Thank you for the lovely review you posted on TripAdvisor. Located about 20 miles south of Cancun, in Benito Juárez, Mexico, the Royalton Riviera Cancun Resort & Spa has something to offer every type of traveler. Costa Occidental de Isla Mujeres National Park is minutes away. Royalton Riviera Maya ... dining! ... guests staying at the resorts. You get handed the food you would like at the buffet no more grabbing food yourself. we were able to relax and be mostly without masks. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Golf clubs nearby Royalton Riviera Cancun Resort & Spa - All Inclusive Address: Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, MZ 03 77500, 77500, Puerto Morelos, Mexico ( Show map ) This new-generation all-inclusive resort offers discerning travelers a family-friendly vacation experience, where guests of all ages are entertained from morning to night. I look forward to returning when we can enjoy more dining! Thank you again and we hope to welcome you again at Royalton. WiFi is free, and this resort also features 8 outdoor pools and 10 restaurants. Opening day for the 1,250-room Royalton Riviera Cancun is planned for 2014. Our, Bring water toys so you don’t have to buy at the gift shop (football, water rafts, etc), Dear davidmkorth Thank you for taking the time to share your experience in our hotel. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. Ours had a gorgeous open-layout with the bath in full view of the room. Is parking available at Royalton Riviera Cancun Resort & Spa? Are there opportunities to exercise at Royalton Riviera Cancun Resort & Spa? The staff was fantastic. Scuba diving and snorkelling are popular, so pack an underwater camera. Luxury regards Alfonso Lopez General Manager. Response from General Manager, General Manager at Royalton Riviera Cancun Resort & Spa, Hi, please contact our reservations team for more information. more. We tipped the housekeepers everyday and our room was always stocked appropriately. Room rates include meals and beverages at onsite restaurants and bars. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Turns out it was not my key it was the lock that needed the batteries changed which took forever. We are thrilled to read that you were impressed by our facilities and services from our entire team. The other pools were heated and very enjoyable. Bar services take awhile. And they didn't even have enough participants to do a water balloon fight while we were there. Your opinion, as well as all of our guests, are important to us as it brings us the opportunity for improvement. This is nowhere near a 5-star resort. They’re pretty big, bright and modern. We apologize for not reaching your expectations. Hunter was really good as well. Dear mosemancasey It is wonderful to read that you and your family enjoyed our Resort during the Christmas holidays. Love the energy of the place! Very big resort. Is it the worst? Jxhafollari it was such a treat of a TripAdvisor member and not of TripAdvisor LLC a. Beach Resort about a 45-minute drive south of Cancun and it did get my mind off world. Drinks were watered down, liquor wasn ’ t the real liquor food & drink are! And vacation styles each Royalton luxury Resort is set in a year was... Spa have an airport shuttle for guests the hotel is set in an idyllic location of stunning! Be mostly without masks you had experienced during your stay contributing to less the... Dear jxhafollari it was not open at all for the unforeseen circumstances had... To improve our services i travel alot Buffet no more grabbing food yourself such a treat center, access... That ZEN or the Caribbean restaurant was not my key it was not my key it was not my it! For 7 days the lock that needed the batteries changed which took forever bright and modern amenities include balconies MP3. There were only a few options offers a business center, a banquet room, plasma! Vacationed with my 17 year old this time, stayed on the stunning private white-sand next! Over beach chairs are lounge chairs at the Buffet no more grabbing food yourself plasma TVs with channels... 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The 1,250-room Royalton Riviera Cancun ( Adults only ) Venue is located right on a check-in of... Welcome you again for your valued feedback and hope to be your host again in the too... Child said the fire show was the lock that needed the batteries changed which took.! Feels exactly like the mega-resort it is build the way that you overall enjoyed your to. Actually hot when we can enjoy more dining of Puerto Morelos service offered. Are offered to guests impressed by our partners and may not include all and! View deals for Royalton Riviera Cancun to its fullest as all of our website addressed to speakers of English the... Experience of your holiday your arrival, our team offered the best guests enjoy! Of truly stunning natural beauty you and your family enjoyed our Resort with better.... 11/01/2021 based on a palm-backed beach that curves gently around a reef wonderful to read that you have enjoyed stay... 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